ContiPay Terms and Conditions

1. Introduction

By accessing or using ContiPay services, you agree to be bound by these terms and conditions. Please read them carefully before using our platform. By accessing or using our services, you agree to comply with these terms. If you do not agree, please do not use our services.

2. Services Provided

ContiPay offers digital payment solutions, including payment processing, buy vouchers, and redeem transactions through various payment channels. Our services are available to both businesses and individuals.

3. Account Registration

To access and use ContiPay services as a business, you may be required to create an account. You agree to:

  1. Provide accurate, current, and complete information during registration.
  2. Update such information as needed.
  3. Maintain the confidentiality of your account credentials.
  4. Notify us immediately of any unauthorized use of your account.

You are responsible for all activities that occur under your account.

4. Payment Methods

ContiPay supports the following payment methods:

All transactions are subject to availability, and payment methods may change or be added periodically. By selecting a payment method, you agree to the terms associated with that method.

5. Fees

ContiPay strives to offer low transaction fees, but certain fees may apply depending on the nature of the transaction. These fees will be disclosed at the time of transaction and are subject to change. By using our services, you agree to pay all applicable fees.

6. Voucher Redemption

ContiPay vouchers can be redeemed in-store or online with participating merchants. You are responsible for ensuring you redeem your voucher with an authorized merchant. ContiPay is not liable for any issues arising from merchant acceptance or failure to access vouchers.

7. Security

ContiPay is committed to safeguarding your transactions and personal information. We use industry-standard encryption and a 3D Secure system to ensure a secure payment experience. You are responsible for maintaining the confidentiality of your account details, including your PIN and voucher codes.

8. Refunds and Cancellations

Once a payment has been processed or a voucher has been redeemed, it cannot be cancelled or refunded, except in cases where there is a technical error or issue with the payment processing.

9. Limitation of Liability

ContiPay will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform, including but not limited to transaction errors, merchant disputes, or system downtime.

10. Use of Services

You agree to use ContiPay services for lawful purposes only and to comply with all applicable laws and regulations. You may not use the platform to:

12. Intellectual Property

All content, trademarks, and other intellectual property associated with ContiPay are the exclusive property of ContiPay. You may not use, reproduce, or distribute our intellectual property without prior written consent.

13. Privacy and Data Protection

ContiPay collects and processes personal data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in the privacy policy.

14. Changes to Terms and Conditions

ContiPay reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these terms regularly. Continued use of our services constitute your acceptance of any changes.

15. Disclaimer of Warranty

Our services are provided on an "as is" and "as available" basis. Contipay makes no warranties of any kind, express or implied, regarding the reliability or suitability of our services. We do not guarantee uninterrupted or error-free services.

16. Termination

ContiPay may suspend or terminate your access to our services at any time, for any reason, without notice, including for violations of these terms and conditions.

17. Governing Law

These terms and conditions are governed by the laws of Zimbabwe. Any disputes will be subject to the exclusive jurisdiction of the courts in Zimbabwe.

18. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

📧 Email: [email protected]

📞 Call us: +263 78 712 7638

🗨️ WhatsApp us: +263 788 788 050

By using ContiPay services, you acknowledge that you have read, understood, and agree to these terms and conditions.